Refund and Returns Policy

View our policy below

Our Policy

We appreciate your business. We build quality pole structures to order, which means we cannot accept returns or exchanges once production begins or materials ship.

Please double-check your building’s size, door and window layouts, and selected features before placing your order to ensure everything is correct for your site.

If your order arrives with damaged or missing parts, please contact us immediately so our team can work with you to resolve the issue.


For other questions regarding ordering, please feel free to fill out our contact form.

Hear From Our Customers

Our customers regularly tell us how pleased they are with the quality of our post-frame buildings. Read their reviews to get a feel for the results and service they’ve experienced.